Front Row Tickets Reviews
Front Row Tickets Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Front Row Tickets has 3.9 star rating based on 29 customer reviews; consumers are mostly neutral and mixed experiences are common.
Key Takeaways for Future Customers
- Check Front Row Tickets reviews before buying and expect variable delivery times for e-tickets or mailed tickets.
- Be prepared to follow up persistently for refunds and confirmations after cancellations.
- Compare final prices carefully to avoid surprise service fees and billing differences.
Negative Feedback / Risk Areas
- Frequent Front Row Tickets customer complaints cite missing or wrong tickets and slow or absent refunds.
- Many report poor customer service, long holds, rude management, and difficulty reaching a live person.
- Reports of misleading seat descriptions, hidden fees, and issues resolving billing disputes are common.
Positive Feedback
Several customers praise prompt ordering, fast delivery, fair prices, and helpful agents who resolved issues. Many value their exchange, refund and cancellation policy when it works as described.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Front Row Tickets has 3.9 star rating based on 29 customer reviews; consumers are mostly neutral and mixed experiences are common.
Key Takeaways for Future Customers
- Check Front Row Tickets reviews before buying and expect variable delivery times for e-tickets or mailed tickets.
- Be prepared to follow up persistently for refunds and confirmations after cancellations.
- Compare final prices carefully to avoid surprise service fees and billing differences.
Negative Feedback / Risk Areas
- Frequent Front Row Tickets customer complaints cite missing or wrong tickets and slow or absent refunds.
- Many report poor customer service, long holds, rude management, and difficulty reaching a live person.
- Reports of misleading seat descriptions, hidden fees, and issues resolving billing disputes are common.
Positive Feedback
Several customers praise prompt ordering, fast delivery, fair prices, and helpful agents who resolved issues. Many value their exchange, refund and cancellation policy when it works as described.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisappointed
- - FrontRowTickets showed 2:00 start times for many shows.
- - I am disappointed by this issue.
- - I used to love them for their ticket prices.
I am very disappointed! I checked and double-checked the FrontRowTickets website to make sure the shows were running at the time I can arrive there.
I even checked again and it was still showing 2:00 start times for many shows.
Very disappointing...too bad because I used to love them for their ticket prices...
- Great customer service
- Prompt professional service
- No diversity
Preferred solution: diversity
Will not give me refund
- - Steely Dan at Bethel Woods postponed to 7/4/21.
- - Bethel Woods says refunds are available.
- - They push customers to a commission-based ticket seller.
Had tickets to Steely Dan at Bethel woods postponed to 7/4/21
Bethel woods says you are eligible for refund. They try to b send you to a company to sell your tickets with commission. Need to be investigated .Especially during these times
User's recommendation: Stay away
Never recieved my refund
- - Show was cancelled for May 1.
- - An email on June 4 said refunds would take 30 days.
- - Two months later there is no refund and no response.
Show was cancelled for may 1st received an email a month after on june4th that my concert was cancelled and i would receive a refund within 30 daya and its going on two months no with no refund being returned, no-one answering the phones or emailing me back!
Refund tickets
Terrible phone service, can never get to a live person, you call the # and you wait on hold for more than an hour and even after an hour no live person comes to the phone.
Preferred solution: Full refund
User's recommendation: Never
Best job
- - Weather cleared; parking ran smoothly.
- - Seating under the pavilion was decent, but visibility suffered; Steely Dan and Doobie Brothers played the hits.
I was so thankful the weather cleared just in time for the concert. Quite lucky!!
I got there early and parking went smoothly (I was leary from past reviews I had read)! Sitting under the pavilion was nice & seats were pretty good. Its VERY ODD that the seats are not staggered for better visibility so you can see between the people in front of you. No, I had a very large man directly in front of me, which was discouraging!
Steely Dan & Doobie Brothers were awesome! They played all the hits & everyone sang & danced in the aisles! Crowd was behaved, from what I saw. My friend bailed on me, so I had to go alone (didn't choose to get the ticket insurance either, but she didn't mind).
Fun night, but hated it was on a Monday. A weekend would've been way better, especially for those of us who live over an hour away!
Beware
- - Tickets not delivered; e-Tix pending or not received.
- - Seller holds tickets and offers little contact; extreme caution advised.
I have purchased tickets from them for 2 shows in alpine valley this summer. I have received my tickets for the 1st of 3 shows at this venue.
Many others have received their tickets for the other shows over a month a ago. One order I have have instant delivery e-Tix and the other is mailed. However, I haven’t received either yet. You will need to be very careful ordering tickets from this company as the sellers they work with have little regard for your personal time or even if you get the tickets in a timely manner.
These tickets should have been in my hands weeks ago. However I have been calling in for help from them for over 2 weeks now. Asking what the status is and why I haven’t received my tickets that their seller is holding on to for no reason at all. It first when they told me it was a “24 hour security hold” I questioned it.
As why would thousands of other people have access to tickets and my tickets seem to be soooooo special they needed a security hold on them. I realized it was just a line to get me to Hangup. They actually have zero contact with the seller and have no idea if I will get my tickets or not. So here I am, 2 weeks out from the shows I’m going to see.
I’ve spent 800 dollars on tickets with this company and all they are doing is protecting their seller who has had these tickets for over month and will not release them to me. The customer who has paid them 800 dollars. After multiple calls they will not cancel my order and ship me tickets from a reliable vender who will ship them out immediately. Even though I told them I don’t care the price is lower than what I paid.
In short, they only care about their seller.
They don’t care about you as a buyer.
You will need to exercise EXTREME caution when purchasing your tickets with this company.
I will update this if they someone make this right.....I wouldn’t hold my breath for that day. I’m not holding mine that they will actually deliver the tickets as promised at this point because I would have received them already if they were as reputable as they claim.
- Only care about their sellers
Preferred solution: Get me my tickets now.
Curious about tickets I just bought.
I’m worried my tickets arnt legit, today was presale only and when I purchased them they never asked for my pre sale code. I’m just scared we’ll show up and not have valid tickets
Sold me $90. parking tickets not concert tickets
- - Bought two tickets from Front Row Tickets.
- - The venue offers free parking.
- - They claimed I bought parking tickets and gave a non-working refund number.
I purchased two concert tickets from Front Row Tickets. There is free parking at the venue.
When I did not receive my tickets, I called Front Row and they told me I purchased parking tickets. They told me if I wanted a refund, I would have to call another company. They gave me a non-working phone number for this company.
Do not get ripped off by Font Row Tickets. Purchase from a legitimate source!!
- Rude management
- Arrogance to consumers
- Told me tickets were for was for parking not show
Preferred solution: Full refund
No tickets - No help
- - Ordered tickets via their site in December 2018; two days before the concert, no tickets.
- - They say it's the seller's responsibility and offer no help.
Ordered tickets through their website in December, 2018 and it's now 2 days before the concert and we still have no tickets. All they will say is that it's the seller's responsibility and there is nothing they can do to help. Perhaps they should screen who they allow to sell tickets through them instead of worrying about the almighty dollar.
Nice work
- - Weather cleared; parking smooth.
- - Pavilion seats were nice, but visibility was poor.
- - Steely Dan & Doobie Brothers played hits; crowd sang and danced.
I was so thankful the weather cleared just in time for the concert. Quite lucky!!
I got there early and parking went smoothly (I was leary from past reviews I had read)! Sitting under the pavilion was nice & seats were pretty good. Its VERY ODD that the seats are not staggered for better visibility so you can see between the people in front of you. No, I had a very large man directly in front of me, which was discouraging!
Steely Dan & Doobie Brothers were awesome! They played all the hits & everyone sang & danced in the aisles! Crowd was behaved, from what I saw. My friend bailed on me, so I had to go alone (didnt choose to get the ticket insurance either, but she didnt mind).
Fun night, but hated it was on a Monday. A weekend wouldve been waaaay better, especially for those of us who live over an hour away!
- Easy ordering
- Guarantee
Upset
- - The site was slow and not responsive while selecting tickets.
- - I bought the tickets, but they were the wrong ones and sales were final.
I clicked on the tickets I wanted, the site was slow and not very responsive made my purchase immediately after my purchase i noticed they were the wrong tickets I called the operator was nice but said all sales were final,so upset at this.
Nice work
- - Looking for affordable options; referred to Front Row Tickets.
- - I buy WWE, 49ers, and Sharks tickets and enjoy the events.
I was trying to find something a little bit more affordable than Ticketmaster or another option for receiving and the third-party sales I was referred to was Front Row Tickets. Predominantly, I’ve gone to WWE events and 49ers games.
Recently, I started going to Sharks games as well. Their promotions only come after I purchased the ticket but they give a conditional basis wherein you get $50 off your next purchase or $50 off of the ticket but you have to go through a grueling process.
So, I turn down whatever promotion was offered after the sale. I just want to buy and get my ticket and I’m happy to enjoy whatever event I’m going to.The staff are easy to work with and efficient; they are doing an awesome job!
- Prompt professional service
- Guarantee
Nice work
- - Seeks affordable tickets and switched to Front Row Tickets for WWE, 49ers, and Sharks events, and turns down post-purchase promos offering $50 off.
I was trying to find something a little bit more affordable than Ticketmaster or another option for receiving and the third-party sales I was referred to was Front Row Tickets. Predominantly, I’ve gone to WWE events and 49ers games.
Recently, I started going to Sharks games as well. Their promotions only come after I purchased the ticket but they give a conditional basis wherein you get $50 off your next purchase or $50 off of the ticket but you have to go through a grueling process. So, I turn down whatever promotion was offered after the sale.
I just want to buy and get my ticket and I’m happy to enjoy whatever event I’m going to. I used to buy tickets somewhere else, but now, I use Front Row Tickets
- Guarantee
- Prompt professional service
We got screwed
- - Front Row tickets were $167 each plus a service charge; face value was $69.
- - They couldn't help and referred to mytickettracket.com; buy carefully.
We ordered tickets to see Jim Gaffigan several months before the show. My wife went on line and searched for tickets.
Front Row popped up and had the tickets. She ordered them, and paid $167 each plus a hefty service charge. We thought that’s just what the cost. Fast forward, I pull the tickets out before the show.
The face value was $69 each. We called front tow and they said that’s just the way it works and there was nothing they could do.
The referred us to mytickettracket.com, who also said tough.
Before you buy ticket from these crooks, do your homework. They will gouge you terribly.
Don’t do business with this company.
- - Tickets not received; the game starts at 1:15.
- - After 5 calls, manager cited 24-hour rule; refund denied; still no tickets and calls end abruptly.
It is noon game starts at 1:15 and we still do not have the tickets. 4 times I have called today.
We wanted to relax on vacation I am on the phone. All 4 times I would have them in 30 minuets. The 5th time I called talked to manager let him know my purchase agreement says tickets will be sent to us 24 hrs before event. Asked for a refund because they did not hold up to commitment.
We are told no refund please hold, then someone else promised tickets will be coming soon the person that transfers tickets doesn’t come in until after noon.
Still no tickets and this company just says sorry and hangs up. Awful experience we will not recommend this company to anyone.
Amazing work
Ticket buying was easy. The seating chart was very confusing so I didn't get the seats I was hoping for but being able to print them out from my email was nice.
But no one even checked our tickets upon entering. Everything turned out good except they only had two doors open letting people in so we were standing outside in 30 degrees with our 3 year old for 30 minutes. Got in just in time to use the restroom and sit down.
Very long and entertaining show. Will return.Everything about my experience with FrontRowTickets was good.Definitely will be buying tickets through FrontRowTickets.com again in the future!Very good game with a lot of emotions.
- Prompt professional service
- Guarantee
- Easy ordering
About
Front Row Tickets is a website that provides a wide range of various tickets. At Front Row Tickets you will find tickets to sports matches, concerts, theater plays, and many more. There is no need to leave your home and waste time standing in lines – only few mouse clicks will allow you to order any ticket you need. Millions of people have already applied to Front Row Tickets and bought tickets. Front Row Tickets always offers hundreds of opportunities how to spend time. Numerous performances, matches, competition, championship, concerts, and shows are waiting for you to come and enjoy. Let yourself have a great time with Front Row Tickets.
Front Row Tickets is ranked 43 out of 3913 in Entertainment category
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Seems like a sketchy operation. Address is a UPS store? The distribution of their reviews is overwhelmingly one star or five stars (47% one stars v 48% five stars, which shows an effort to muffle the bad reviews.